Evergreen Inn

Great location and great price! We've stayed here many times and have always enjoyed our visit. We come to Leavenworth to visit the shops, float the river, go sledding, etc. Not to stay in the hotel room. If you want a spa, you need to pay for that. If you want a clean, well priced and convenient 'base camp' for all of the area's activities you simply can't beat the Evergreen. Waffles in the mornings are always a plus, as well! Also, the staff has always been wonderful!

I have to say I am really unhappy with the slip in quality of this motel. My husband and I have been coming to the Evergreen in a few times a year for the last 5 years, but this will be our last visit. First, I had been told over the phone that we were going to be placed in this specific room. We arrived, parked in front of the room we were supposed to be in. Found out that we had been moved to another room. As we were checking in the woman working the desk was complaining about how she lost another customer’s dog. We got into our room and it hadn’t been cleaned. There was long dark hairs in the shower, dirt on the floor and in the corners. The bed was hard as a rock and had a crease going down it. The next morning I complained, and halfway through my complaints the woman working the desk (same as the night before) insisted on talking over me so she didn’t have to hear all of the complaints. She only fixed one, by moving us into another room. The second room had caked dirt and mold in the main room as well as the bathroom. The hot water heater dies after a 5 minute shower. During the moving process I got to hear the woman cleaning the rooms berate the woman working the desk about what all of the problems in our original room and bed and how she had told that woman all of the problems and talking about me and my complaints, in front of me, without realizing that I was the one complaining because she also insisted on talking over me while she ranted. Overall I found the staff rude and uncaring, and the rooms unclean and uncomfortable. As I mentioned at the beginning of the review, this will be our last stay. It could have been salvageable, but the staff made it clear that we were not wanted here anymore.