I was quoted 2-3 hours for a repair by Jenny before I brought my truck in. I had problems getting parts for my vehicle and had to ask them to keep my vehicle there while I located parts. They asked that I keep them informed of my progress, which I did. When I finally located parts they finally got the repairs done 3 weeks later. I felt like I was being punished because I had trouble locating parts. When I got the call from Lee, I was told that the repair took 10 hours! But no phone call to inform me that it would take longer than was quoted. When I balked they reduced the hours to 6.5. So, if you want to have your repair cost you more than what was quoted, come here. Otherwise, I would steer clear.
All USA
I was quoted 2-3 hours for a repair by Jenny before I brought my truck in. I had problems getting parts for my vehicle and had to ask them to keep my vehicle there while I located parts. They asked that I keep them informed of my progress, which I did. When I finally located parts they finally got the repairs done 3 weeks later. I felt like I was being punished because I had trouble locating parts. When I got the call from Lee, I was told that the repair took 10 hours! But no phone call to inform me that it would take longer than was quoted. When I balked they reduced the hours to 6.5. So, if you want to have your repair cost you more than what was quoted, come here. Otherwise, I would steer clear.