I feel I need to start this review off with the whole story. I was in an accident where another driver failed to yield and I was forced to lay my motorcycle on its side. I then get the bike moved to Ed's. Next step was Ed himself retaining my bike because they did a mandatory insurance evaluation and didn't want to release the bike because he wanted paid the whole Shabbat. I know I get it he is a local shop owner looking for some cash! Here is where the plot thickens not only did i get the worst customer service available they were not only downgrading but outright rude about the entire process, over a month later I get the motorcycle back after literally $2100 dollars worth of repairs. And it gets thicker from here, due to getting the bike back in late November I decide to garage it until this spring. I decided to do some cleaning and come to find out they literally bought new plastics and put it over the wrecked bike.... my main frame stud still had paint from the car that was hit and was ground down (wish I could upload pictures so bad) not only that but had loosed my clutch cable to the point that it wouldn't hardly shift and literally put my fairings on with half the bolts needed and left the other ones off... not only are they capable of committing insurance fraud they will flat out lie to your face.
If you want to deal with terribly horrible customer service and shady mechanic trades this is your shop otherwise avoid it at all costs!!!!!!!
All USA
I feel I need to start this review off with the whole story. I was in an accident where another driver failed to yield and I was forced to lay my motorcycle on its side. I then get the bike moved to Ed's. Next step was Ed himself retaining my bike because they did a mandatory insurance evaluation and didn't want to release the bike because he wanted paid the whole Shabbat. I know I get it he is a local shop owner looking for some cash! Here is where the plot thickens not only did i get the worst customer service available they were not only downgrading but outright rude about the entire process, over a month later I get the motorcycle back after literally $2100 dollars worth of repairs. And it gets thicker from here, due to getting the bike back in late November I decide to garage it until this spring. I decided to do some cleaning and come to find out they literally bought new plastics and put it over the wrecked bike.... my main frame stud still had paint from the car that was hit and was ground down (wish I could upload pictures so bad) not only that but had loosed my clutch cable to the point that it wouldn't hardly shift and literally put my fairings on with half the bolts needed and left the other ones off... not only are they capable of committing insurance fraud they will flat out lie to your face. If you want to deal with terribly horrible customer service and shady mechanic trades this is your shop otherwise avoid it at all costs!!!!!!!