Dr. Michael L. Gilbert, MD

I saw Dr. Gilbert for a general eye consultation. While he had a very friendly staff and comfortable office, he was absolutely the worst doctor I have ever encountered. The eye exam was performed by the technician. Early on in the appointment there were a good deal of question regarding dry eyes, itchiness, pain, etc. I answered no to all of these questions, but when I was passed off to a second technician/scribe, she said that I had scored high on 'dry eyes' answers at my check-in. I had her read me my answers back; they had all been recorded as 'yes' despite my saying 'no' to the first technician. After waiting 30 minutes for Dr. Gilbert, he came in, shook my hand, explained dry eyes to me (I had already been forced to sit through a video) and said I would need an imaging test to check the health of my meibomian glands. When asked whether the imaging was necessary in someone as young (26) and as healthy (I had reported no symptoms) as me, especially since if might not be fully covered by insurance, he became very upset, yelling about 'establishing a baseline' and told me I was 'too young to be losing body parts' (the glands). He was dramatic, unprofessional and a complete narcissist. In the end, I told the second technician I did not wish to have the imaging test done. Not sure who is writing all of these positive reviews, but I would highly recommend looking for an eye doctor elsewhere if you value care and professionalism.