I've visited both the downtown Seattle and Ravenna/Green Lake stores and had pleasant experiences both times. The staff are attentive, but don't smother you and allow you to browse freely. I researched what I wanted ahead of time online and knew which sectional couch I wished to purchase. Ti'Aundra Wright at the Ravenna/Green Lake store was super helpful, courteous, so funny, and kind in helping me finalize the order. She was patient with my questions and gave me all the information I needed to ensure a smooth delivery. I love the sectional I purchased. The delivery was also accurate (within the window they gave me), quick, and quality service. The two guys they sent were in and out within twenty minutes. Would definitely recommend.
I've visited both the downtown Seattle and Ravenna/Green Lake stores and had pleasant experiences both times. The staff are attentive, but don't smother you and allow you to browse freely. I researched what I wanted ahead of time online and knew which sectional couch I wished to purchase. Ti'Aundra Wright at the Ravenna/Green Lake store was super helpful, courteous, so funny, and kind in helping me finalize the order. She was patient with my questions and gave me all the information I needed to ensure a smooth delivery. I love the sectional I purchased. The delivery was also accurate (within the window they gave me), quick, and quality service. The two guys they sent were in and out within twenty minutes. Would definitely recommend.