The Comic Book Shop

Walked about the store for several minutes and not once did any employee even say hello. Didn't feel very inviting. Lots of trade paperbacks/graphic novels but few actual comics.

I am very disapointed in your response. I feel like my ability to read a situation has been called into question. When somebody says "I can't help you. Have a nice day" that implies the end of the conversation. There was no misunderstanding and I'm trying not to feel insulted by that suggestion. The card I was looking for was a rare from the current magic set that would have been in the showcase. I never asked for anyone to sift through piles of cards while customers where waiting in line. I am a reasonable person and would not make a request like that. Another part of this situation was when your employee told me she was the only person working. This was during an obviously very busy event night and it seems that scheduling enough employees to take care of all of the customers is an issue that has nothing to do with me or a possible misunderstanding. I do understand that customers in your store get helped first but that shouldn't mean that customers on the phone don't get helped at all. I never wanted to cause trouble, I never wanted anyone's job in jeopardy and I don't want anything for free either. I just wanted someone to know what happened. I had every intention of taking down my bad review if I had gotten a sincere apology and an assurance that customers would be treated better in the future because your customers deserve good service. But because of the response I got I won't be changing the rating I gave. Have a nice day.