Coastal Farm

I grew up in Sequim and have watch lots of stores come and go. Customer service at this store sucks and that alone will kill the business in short time. I can in with the intent of spending about $2000 on a few guns. The people working there don't know what the hell they are talking about and should not be selling guns without knowing what they are selling. This could be a bigger problem then just lossing a big sale. I say like many of others fix the customer service!

We're from Wenatchee, WA so we know what to expect from a Coastal. I must also say that I work at said Coastal two years ago and greatly respect the company. With that said I know the standard that each employee is held to. The layout was every similar so it was easy to access. They had a very nice selection of clothes, feed, farm, supplies, guns, and everything in between. The gentleman at the gun counter was very friendly and nice to talk to. There was a young lady who was in the animal health department who was nice to talk to. She was able to answer every question I had about the rabbit they were selling. However, my experience was great until we went to check out. A person from my party was making a purchase and I noticed the casher did not greet us. A customer who had bought clothing had beeped on the way out. They turned around because they knew a tag had not been de-magnetized. Keep in mind that this was not our cashiers customer. She leaves her register to chance after them while the transaction that my party was not finalized. I can actually see on the her register that she had not finalized it. Well, my party begins to leave and I stay just to make sure that everything had been paid for. When she returned, she just glared at me and I asked "Are we good"? She very rudely said "They paid, you can leave". No "Thanks for coming in" or "please come again". She might as well had said "get the f*** out".