Chinook Lumber

Excellent customer service! A year ago we ordered our lumber and it was accidentally delivered to our neighbor across the street. Later in the day I called to see where our delivery was when the mistake was realized. They were not able to make it back out right away so we hauled it across the street ourselves because we need to start right away. Almost a year later I went in to see if they had record of what was ordered and to see if we would be charged to have a special order delivered to the store. They said that there was only the delivery fee before because it was delivered to our home. I told the manager what happened a year prior and they refunded my deliver fee. A year later! That was unexpected! Customer service goes a long way in my book. I definitely recommend Chinook Lumber!

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