I don't know with whom some of these other reviewers have interacted, but the man who has helped me twice now is friendly and cannot be mistaken for rude. My car's coolant was leaking and it needed a new radiator. I never felt pressured to get additional work done on my car (something that has happened elsewhere) and my car has not had further trouble with the coolant. When I discovered that my rear turn signal was not functioning, I went there again. When I came in, the man who had helped me before was pleasantly interacting with another customer. Afterward, he asked one of the people working to take a look at it for me. It turned out that a little bulb was burnt. The man who looked at it and replaced the bulb was also nice. Maybe they all had a chat about the these other reviews that mentioned rudeness? At any rate, the first man showed further kindness by telling me that I did not owe them for the replacement and that I should come back if my car has any other problems. I intend to do so.
All USA
I don't know with whom some of these other reviewers have interacted, but the man who has helped me twice now is friendly and cannot be mistaken for rude. My car's coolant was leaking and it needed a new radiator. I never felt pressured to get additional work done on my car (something that has happened elsewhere) and my car has not had further trouble with the coolant. When I discovered that my rear turn signal was not functioning, I went there again. When I came in, the man who had helped me before was pleasantly interacting with another customer. Afterward, he asked one of the people working to take a look at it for me. It turned out that a little bulb was burnt. The man who looked at it and replaced the bulb was also nice. Maybe they all had a chat about the these other reviews that mentioned rudeness? At any rate, the first man showed further kindness by telling me that I did not owe them for the replacement and that I should come back if my car has any other problems. I intend to do so.