I have been to the service dept. twice. The first time I found that the tech. had left grease on the cloth visor and had broke the release knob on my emergency brake. As it was not broke when I took it in. They told me that they would gladly superglue it back together. I asked them to replace it and they said they would order the part and call me. When I drove home ( 40 min. drive) I found out the lights, and gauges were not working properly so I called. They said they would fix them along with the e-brake when the part came in.Two months and they never called. I called them, the part won't be in for 2 more weeks. I took It back in Today, After picking it up and driving back home(the 40 minutes) My key faub was broke, and my car recognition isn't working. I drove back to let them see the damage to the key faub, which as a result won't allow my rec to work. They basically told me it was my fault, they didn't do anything to it. THEY LIE! They won't even address the issue. I am a Delivery Driver, I connect with hundreds of people every week. Word Gets Around!! I will make sure.
My Favorite Service Team in town! Mike is always so helpful and sincerely nice and the techs are very knowledgeable in all vechice makes and models. I have had oil changes, check engine lights and nails pulled and my tire patched and they are always great to work with!