Care Medical Group

While my D.O.T. physical went fine on 8/22/17,when Dr. Wei approved my CDL medical card for 1 year with a new 6 month Intrastate Vision Waiver,I was thoroughly dissatisfied with my 2 visits to the office today (1/15/18).I am trying to get my vision waiver renewed,and the office staff doesn't seem to have the knowledge I have of the procedure to answer the questions I had today.I've held a vision waiver with my class A CDL for over 10 years.When the woman I spoke with (I believe her name is Allison) told me she couldn't find Dr. Wei & he may be on lunch,I agreed to return later to speak with him to explain the paperwork terminology.Upon my return I was directed to the front desk where "A message is waiting for you"... The message was the Dr. would not sign off on the waiver because he didn't treat my eye condition,and the Optometrist has to... REALLY??? 1) Dr. Wei signed off on my medical card 6 months ago with the same waiver I'm trying to renew. 2) The eye isn't treatable, I've been blind in my right eye since birth. 3) The renewal paperwork clearly states it must be filled out by a physician on the national registry of medical exam physicians.That means Drs. that are licensed do D.O.T. physicals.There are no Optometrists on said list because HELLO optometrists don't do D.O.T. physicals!!! Bottom line is Dr. Wei refuses to speak to me personally and the front office staff doesn't have the proper knowledge to convey my issue to Dr.Wei... Care Medical Group is TERRIBLE AT CUSTOMER SERVICE and they have lost a customer.