WOULD GIVE 10 STARS IF I COULD! I had Bayiew come-out and correct gross skylight deficiencies left by another roofer who installed new ones with a new roof in 2010. The skylights were very poorly seated, and thus were drafty and noisy (road noise from SR-3), as well as letting debris (and spiders!) through when the roof was blown for cleaning. I had to cancel once due to leaving town for a family medical emergency; but when I finally returned, they quickly rescheduled me for the next day. Spencer and Joey arrived right on time and started the repairs. They were nothing but exceptionally professional and competent, and you could tell they had a sincere desire to do the best repairs possible. Not only did they apply their professional expertise to diagnose and correct all seating problems with the [curb] mounting, but they also found & corrected additional problems of which I was not aware (missing fasteners & one skylight installed in the wrong direction). They finished in the exact time promised and the final price was within five dollars of the estimate Scott, the owner, had given me three months ago. This morning, I woke-up and walked past one of the skylights wondering the SR-3 was closed-down...no, just my skylights finally sealed properly! I could not have asked for a better customer experience and will definitely rely on them for any future roof work.
WOULD GIVE 10 STARS IF I COULD! I had Bayiew come-out and correct gross skylight deficiencies left by another roofer who installed new ones with a new roof in 2010. The skylights were very poorly seated, and thus were drafty and noisy (road noise from SR-3), as well as letting debris (and spiders!) through when the roof was blown for cleaning. I had to cancel once due to leaving town for a family medical emergency; but when I finally returned, they quickly rescheduled me for the next day. Spencer and Joey arrived right on time and started the repairs. They were nothing but exceptionally professional and competent, and you could tell they had a sincere desire to do the best repairs possible. Not only did they apply their professional expertise to diagnose and correct all seating problems with the [curb] mounting, but they also found & corrected additional problems of which I was not aware (missing fasteners & one skylight installed in the wrong direction). They finished in the exact time promised and the final price was within five dollars of the estimate Scott, the owner, had given me three months ago. This morning, I woke-up and walked past one of the skylights wondering the SR-3 was closed-down...no, just my skylights finally sealed properly! I could not have asked for a better customer experience and will definitely rely on them for any future roof work.