John was very helpful and took great care of us while we were in Seattle for the week. When we had an issue with our reserved vehicle, he swapped it with another, nicer vehicle with no hassle. When we noticed a scratch on the door after getting to our first destination, we called John to get it documented and he made sure it wouldn't be an issue. It's refreshing to know that excellent customer service still exists!
All USA
John was very helpful and took great care of us while we were in Seattle for the week. When we had an issue with our reserved vehicle, he swapped it with another, nicer vehicle with no hassle. When we noticed a scratch on the door after getting to our first destination, we called John to get it documented and he made sure it wouldn't be an issue. It's refreshing to know that excellent customer service still exists!