Great shop. The business side (e.g. callbacks, updates, etc) is good, but not quite on par with something like a dealership -- but still totally fine. Mechanically, they're great. I dropped a PITA lemon of a project truck into Jocko's lap, and he stuck with it, stood behind his work, and bent over backward to make sure that we ended up where we needed to be. tl/dr: Hard customer with a painful vehicle. Jocko always made sure we were taken care of. I would have sent me out the airlock a long time ago.
SAved my life. Yes fixing your car will always be expensive, stop whinning. Was going to VW to get all 4 brake pads and rotors replaced and it would have been over 2K. They helped me out same day with explanations and helped me with price. It was around 900 something. Also, best customer service.