Terrible customer service. Went into the store browsed around and went to counter to purchase items. Lady at counter then informed me that it's shift change and I will have to wait at least 10-15 minutes to purchase anything. First I was paying with credit so it would not affect the till. Second when I entered the store the lady could have informed me of this before I wasted my time grabbing items that I was going to purchase, I may have then decided to wait and still give the company my business. Finally, "convenience store" implies quick, not wait for the employees to be ready to serve the need of their customers until it is convenient for them.
All USA
Terrible customer service. Went into the store browsed around and went to counter to purchase items. Lady at counter then informed me that it's shift change and I will have to wait at least 10-15 minutes to purchase anything. First I was paying with credit so it would not affect the till. Second when I entered the store the lady could have informed me of this before I wasted my time grabbing items that I was going to purchase, I may have then decided to wait and still give the company my business. Finally, "convenience store" implies quick, not wait for the employees to be ready to serve the need of their customers until it is convenient for them.