I too wanted to give this business a 0. I brought my small dog in thinking he was choking. First another customer was there checking out, her large dog barking his head off at me and my sick little one. The woman just stared at me, no effort to control her dog. The vet tech came out and started talking baby talk to the big dog. No offer to take my dog and make sure he was ok. The receptionist started with the before visit questions, "what is your dogs name?" My God lady does that really matter. I told them I could pay for the visit no problem, she said yes it will be an emergency charge. That seemed strange since no one but me considered it an emergency. I would gladly pay for emergency services. I was in their computer system with previous pets. I left and drove to our regular vet, my pups ok, Thank you Afford-a-vet animal clinic of Kent you were once again wonderful.
I too wanted to give this business a 0. I brought my small dog in thinking he was choking. First another customer was there checking out, her large dog barking his head off at me and my sick little one. The woman just stared at me, no effort to control her dog. The vet tech came out and started talking baby talk to the big dog. No offer to take my dog and make sure he was ok. The receptionist started with the before visit questions, "what is your dogs name?" My God lady does that really matter. I told them I could pay for the visit no problem, she said yes it will be an emergency charge. That seemed strange since no one but me considered it an emergency. I would gladly pay for emergency services. I was in their computer system with previous pets. I left and drove to our regular vet, my pups ok, Thank you Afford-a-vet animal clinic of Kent you were once again wonderful.