This is the service company that Maytag (who we'll never buy from again) set up to come repair our dishwasher that wasn't latching correctly. Jeremiah came on Oct 6th to look at it. He ordered a door part, which he came to install on Oct 23rd which didn't not work. He deemed it as "unrepairable" and said that he'd be in contact with Maytag to put in a ticket claiming our dishwasher couldn't be repaired as it was still under warranty.
After a month of hearing NOTHING from anyone, I contact Maytag to see what the hold up is. They tell me All City Appliance never submitted anything to them. At this point, even tape isn't keepong my door closed. Water was running on our floors and the dishwasher would shut down mid cycle. Also he loosened the screws in the cabinet and one of them literally came out!
I call All City Appliance and leave a message because she was "out of the office but checking voice mails." and explain the problem. I heard NOTHING back from them. I call them again a week later and she said she'd have Jeremiah call me back... NOTHING! After a few more days, I have my husband call... She says she'll have Jeremiah call him back.... NOTHING!
It's literally been nearly 2 months of NOTHING! I will never recommend All City Appliance. They have absolutely no follow up and are nearly impossible to get a hold of. It started out good, but they dropped the ball big time.
All USA
This is the service company that Maytag (who we'll never buy from again) set up to come repair our dishwasher that wasn't latching correctly. Jeremiah came on Oct 6th to look at it. He ordered a door part, which he came to install on Oct 23rd which didn't not work. He deemed it as "unrepairable" and said that he'd be in contact with Maytag to put in a ticket claiming our dishwasher couldn't be repaired as it was still under warranty. After a month of hearing NOTHING from anyone, I contact Maytag to see what the hold up is. They tell me All City Appliance never submitted anything to them. At this point, even tape isn't keepong my door closed. Water was running on our floors and the dishwasher would shut down mid cycle. Also he loosened the screws in the cabinet and one of them literally came out! I call All City Appliance and leave a message because she was "out of the office but checking voice mails." and explain the problem. I heard NOTHING back from them. I call them again a week later and she said she'd have Jeremiah call me back... NOTHING! After a few more days, I have my husband call... She says she'll have Jeremiah call him back.... NOTHING! It's literally been nearly 2 months of NOTHING! I will never recommend All City Appliance. They have absolutely no follow up and are nearly impossible to get a hold of. It started out good, but they dropped the ball big time.